◆ The AI operating system for apparel merchandising

MerchandiserOS for

Apparel merchandising software for factories, brands, buying agents and retailers

Your day opens on what's late or blocked — not on WhatsApp and Excel. An order only turns green with proof: materials ordered, quantity confirmed, production recorded.

“Spreadsheets show what someone typed. MerchandiserOS shows what actually happened.”

⚡

Tech pack to decision, fast

AI reads a tech pack into a structured, costed style in minutes — so a quote, a sample or a buying decision doesn't wait a week.

📦

Late orders, seen early

Every order carries a live time-and-action plan, so a slipped milestone shows the day it slips — weeks before the ship date, not after it.

🎯

One version of the truth

Styles, samples, materials, production and quality in one record per order — each person sees what their role should, with no scattered files.

Built for everyone on the order

Four kinds of business. One honest record per order.

Whether you make the garments, design them, source them for others or sell them under your own label, MerchandiserOS runs your orders from tech pack to delivery — and your whole team works from the same live order, each person seeing only what their role should.

Factories

Quote the same day, plan real line capacity, and see every order's risk before the ship date does.

  • Tech pack to costed FOB in minutes
  • Line load in real sewing minutes
  • Materials tracked against the line-feed date

Brands

Run development and production across your factories in one place — samples, approvals, time-and-action and quality, without the email chase.

  • Lab dips and samples with their full approval history
  • One calendar for every order and milestone
  • Compliance evidence per material and lot

Buying agents

Manage many buyers and many factories without losing the thread: one honest status per order, and updates drafted for you.

  • Every order, every factory, one live status
  • Inspections and AQL decisions on record
  • Buyer updates drafted by AI — you review, then send

Retailers

For retailers who develop and source their own label: follow every order from sample to shipment, and see a risk before it reaches your warehouse.

  • Own-label orders followed from sample to shipment
  • Quality and compliance proof before goods leave
  • Early warning when a delivery date is at risk

MerchandiserOS follows every order from the tech pack to the day it leaves the factory. It works alongside your ERP and your store systems — it doesn't run tills, store stock or open-to-buy.

The whole workflow

From tech pack to delivery — every style, in one place

Real screen from a demo factory
MerchandiserOS Order Cockpit: every live order's journey from quote to ship, sorted by what is stuck
The Order Cockpit — every live order's journey from quote to ship, sorted by what's stuck. See how it works →
The daily reality

Merchandising runs on scattered files and late surprises

⚠

Quotes take days

Costing lives in one person's spreadsheet, so every quote — given or awaited — is a slow, manual rebuild.

⚠

Delays found too late

A dye lot slips silently and nobody notices until the ship window is already gone.

⚠

Scattered information

Tech packs, POs, samples and QC sit in email, WhatsApp and folders — never one place.

⚠

Everyone chasing everyone

Retailers chase brands, brands chase agents, agents chase factories — and “where's my order?” is answered by email, days late.

1 in 12
orders ship late or short (apparel OTIF ~92–95%)
4–5×
the cost to air-recover a late order vs sea freight
5%
of order value lost when it ships 5 days late
73%
of sourcing time lost to manual chasing & spreadsheets
Apparel OTIF, freight & sourcing-operations research, 2024
The solution

One connected system — from tech pack to delivery

Tech pack to costed style in minutes

AI reads the tech pack into a structured style — fabric, trims, colourways and measurements — and the full cost build-up follows the same day.

Slips seen before they hurt

Every order carries a live time-and-action plan, and the home screen opens on the slip — weeks before the ship date, not after it.

Green is earned

A reassuring status needs real evidence — materials ordered, quantity confirmed, production recorded, nothing flagged. Never assumed.

Quote→ Develop→ Source→ Plan→ Produce→ Quality→ Ship
Real screen from a demo factory
MerchandiserOS My Work screen: the day's risks grouped by area, the most urgent first
My Work — the day opens on what's late or blocked, the most urgent first. See how it works →
What's inside

Every stage of merchandising, connected

See every feature, on real screens →

tech-pack-extractor
📄 spring-tee-techpack.pdf · read by AI
Fabric · Single jersey 180gsm96%
BOM · 8 lines94%
Colourways · 378%
Measurements · 24 POM91%
Tech-Pack Extractor · AI

Drop a tech pack. Get a costed style.

Upload a PDF, image or Excel. MerchandiserOS reads it into a structured, costed style — fabric, BOM, colourways and every measurement.

  • Reads any layout — no fixed template required.
  • Every field carries a confidence chip you review before saving.
  • Nothing is committed until a human confirms it.
See it in detail →
Costing · Quotations

Full FOB build-up, multi-currency

Fabric, trims, decoration, CM, overhead and margin — each layer estimated or confirmed, in any currency, always defensible.

  • Every cost layer is traceable back to the style's own data.
  • Re-cost to a buyer's target price in one move.
  • Send firm quotes and track them to award.
See it in detail →
cost-sheet · STY-102
Fabric1.79
Trims0.30
Decoration0.60
CM (labour)1.44
Overhead0.17
Margin · 16%0.69
FOB vs target4.99 / 5.20
order-cockpit · ORD-1002
⚠ At risk — PO-1002 (Nile Dyehouse) 4 days late; ship 13 Jul threatened · 48% produced
Quote Develop Source Plan Produce Quality Ship
Order Cockpit · Time & Action

One screen per order. Honest health.

A single record with an explainable health verdict, a journey bar, and a live critical path that flags the slip driving the ship date.

  • Health is earned from evidence, never a default green.
  • The critical path recomputes as milestones move.
  • Drill from the order to the exact late PO or QC gate.
See it in detail →
Planning · Floor

Line load in SAM-minutes

A weekly heat-map of every line and subcontractor by real SAM-minutes — under, full, or over — so you book capacity that actually fits.

  • Load measured in SAM-minutes, not gut feel.
  • Subcontractors sit beside your own lines.
  • Floor capture rolls up to the same plan.
See it in detail →
planning · heat-map
Line A
62%
94%
112%
70%
Line B
88%
55%
74%
96%
Nile (sub)
40%
108%
90%
48%
Under Full Over 100%
sourcing · quality
GRN-1001 · Fabric received in fullReady
Trims · Sphinx LabelsDue 2 days
Line feeds 18 Aug — on time✓
Final AQL · Level IIAccept
Sourcing · Quality

Materials in before the line feeds

Track every material against its line-feed date, and run phase-aware AQL — PP, in-line, final, pre-ship and measurement — with an Accept/Reject computed for you.

  • Red-flags a material that won't arrive before cutting.
  • AQL sampling plan by phase and inspection level.
  • A rejected lot holds the ship gate — earned, not skipped.
See it in detail →
Work by exception · AI

Fires vs to-do — and an AI that only reads real data

The home opens on what needs you: fires versus a to-do list. Inbound messages are triaged, and Ask MerchandiserOS answers only from your real records.

  • Fires first — the app opens on exceptions, not a menu.
  • AI drafts replies and updates; you review before anything sends.
  • Material price intelligence flags cost moves that matter.
See it in detail →
my-work
Fires
🔥 PO-1002 4 days late
🔥 AQL reject · ORD-1015
To-do list
Confirm quote · RFQ-1007
Approve lab dip · STY-104
✦ Which orders are at risk?
3 orders — ORD-1002 (PO late), ORD-1015 (AQL reject), ORD-1020 (line over capacity).

Open the app on what matters — and let AI do the drafting.

Integrations

Works with your ERP

MerchandiserOS runs the work — orders, styles, sourcing, production, quality. Your ERP keeps the money and the books. The two talk to each other, so nothing is typed twice.

🔗

Any ERP

NetSuite, Odoo, SAP Business One, Microsoft Dynamics or your local accounting system.

📄

Two ways to connect

A file exchange that works from day one with no programming, and an open ERP API with its own integration login — the same way Garment.io connects.

🛡️

Nothing changes behind your back

Every update from the ERP is shown to a person to approve, and amounts never leave your ERP.

Ready for what UK & EU markets now require

Compliance & Digital Product Passport

Capture the evidence a modern buyer demands — per material, per lot — and publish a passport that stands up to scrutiny.

Fibre composition % REACH / RSL test certs Social-audit reports OEKO-TEX / GOTS Country of origin Per-lot test reports
✓ Digital Product Passport — ready
Go digital

Cut the paper mountain

A busy factory burns roughly a ton of paper a year on tech packs, POs, cutting tickets and QC sheets. Digitizing removes most of it — and makes every record searchable.

~1 ton
of paper burned per factory, per year
~70%
removed by digitizing tech packs, POs & QC

Illustrative estimate — actual savings vary by factory size and product mix.

Get started

Request a demo

How it works

Tell us about your operation. We review each request and, if it's a good fit, we set up your own workspace and walk you through it — reaching out by email or phone.

Request your demo

Send your details and we'll review your request. Pricing is quoted per customer.